Work at the BCDA

The BC Dental Association (BCDA) is the official voice of BC dentists; and, educates the public on oral health issues. It is a proven leader in professional association management, with a dynamic and inclusive culture of collaboration, cooperation and innovation.

The following job positions are available at the BCDA:

Advisor, Member Services

The BCDA is seeking an Advisor, Member Services, reporting to its Member Services Directors. The successful candidate will be an outgoing individual, with a dental background, who would enjoy working with both the dental profession and the public. The ability to thrive on new and complex challenges and have a background working in a team environment is required.

Responsibilities

  • respond to queries from members and the public regarding dental treatment, staff management, billing codes, fees, and dental insurance coverage from private and Ministry plans
  • work collaboratively with Member Services staff team
  • design and present courses
  • suggest and produce articles for the BCDA bridge magazine when requested
  • dispute resolution/mediation
  • administrative support to designated committees
  • administers programs including the X-ray/CBCT Inspection Program and Cleft Lip & Palate Prosthetic Program
  • general administrative support

Qualifications & Requirements

  • post-secondary education with 5+ years related experience, preferably in the dental field
  • working knowledge of Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)
  • working knowledge or familiarity with Microsoft Dynamics 365 an asset
  • excellent command of the English language – good speaking voice
  • good judgement and discretion in dealing with confidential matters
  • competent writing, editing skills, attention to detail and accuracy
  • experience in dispute resolution and/or mediation
  • demonstrated excellent organization skills, including the ability to work independently and collaboratively
  • thrives on multi-tasking and on providing exceptional service
  • confident, diplomatic and professional
  • service-oriented, team-player with stellar interpersonal skills

Salary & Benefits

The BCDA offers competitive compensation, a comprehensive benefits package.

To Apply

Email: cover letter, resume, salary expectations and writing examples, no later than 12 noon on January 31, 2020 to: Director, Operations: hr@bcdental.org.

No Telephone Calls Please
The BCDA thanks all applicants for their interest.
Only those candidates who possess the stated requirements will be contacted.